Privacy Policy
At Puppy Shame, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website.
By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact our customer support
- Participate in promotions or surveys
The information collected may include:
- Full Name
- Email Address
- Mobile Number
- Shipping & Billing Address
- Payment Information (processed securely through our payment partners)
Non-Personal Information
We may automatically collect certain non-personal information such as:
- Browser type
- Device information
- IP address
- Operating system
- Website usage statistics
- Cookies and browsing behaviour
This information helps us improve the performance and user experience of our website.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Personalize your shopping experience
- Send promotional emails, offers, and newsletters (only if you have opted in)
- Prevent fraud and maintain website security
Payment Security
All online payments are processed through secure payment gateways. Puppy Shame does not store your debit card, credit card, or banking details on our servers.
Sharing Your Information
We respect your privacy.
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with trusted service providers such as:
- Shipping and logistics partners
- Payment gateway providers
- Customer support services
- Technology and website service providers
- These partners are required to keep your information secure and use it only for providing their services.
Cookies
Our website may use cookies to:
- Remember your preferences
- Improve website performance
- Analyse visitor behaviour
- Enhance your shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
Data Protection
We implement appropriate technical and security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
Your Rights
You may:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your account (where applicable)
- Unsubscribe from promotional emails at any time
Changes to This Privacy Policy
Puppy Shame reserves the right to update this Privacy Policy whenever necessary. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated policy.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us Ecom@puppyshame.co.in